Do you have a question?
Here you will find answers to the most frequently asked questions. If your question is not listed here, please feel free to contact us using the contact form, by e-mail at or by phone at +49(0)4503 601-640.
Reservation and arrival
The easiest way to book is via our booking page – there you will receive a direct booking confirmation. Alternatively, you can reach us by e-mail at firstname.lastname@example.org or by phone at +49(0)4503 601-649.
In addition to EC cards and cash payment, we also accept the following credit cards: Visa and Master Card. American Express and cheques are not accepted.
Minimum stays vary depending on the season. You can see these on our booking page.
Leave the A1 at the Ratekau/Timmendorfer Strand/Niendorf exit and keep going in the direction of Timmendorfer Strand. Shortly before the Timmendorfer Strand town sign, turn right onto the B 76 and drive for a moment in the direction of Niendorf. Then turn left into Wiesenweg and follow the road until you reach Strandallee Turn left again and after a few metres you will already see the Appartment-Hotel on the left-hand side.
Of course, you can also reach the Appartment-Hotel by public transport. From Lübeck main station you can take the train to Timmendorfer Strand station. From there you can reach the Appartment-Hotel by bus or taxi in about 10 minutes (bus stop Birkenallee – Timmendorfer Strand).
The Appartment-Hotel has an underground car park (18,- € per night) and offers a limited number of outdoor parking spaces (14,- € per night). Reservation in advance is strongly advised.
Your check-in will take place via our partner hotel SeeHuus until further notice.
Address: Strandstraße 69, 23669 Timmendorfer Strand
Due to construction work, the access to SeeHuus and back to the Appartment-Hotel is via Panganiweg (at Edeka Jens).
The appartments are available from 16:00 on the day of arrival and can be used regularly until 11:00 on the day of departure.
An extension of the check-out is possible subject to availability and an additional charge.
Cancellation of the reservation free of charge is possible in case of direct booking up to 30 days before arrival. In case of later cancellation, the hotel reserves the right to charge 80% of the accommodation price if the reservation is not re-let. Cancellation conditions may change depending on the season.
All appartments are individually furnished, but have a basic equipment consisting of: comfortable seating, desk, TV, radio, telephone, safe, WLAN, hairdryer and make-up mirror. Depending on the number of people, they also have a seating and dining area, a kitchenette with dishwasher and microwave (except for the Sailor’s Room category).
Dogs are welcome in the Appartment-Hotel with prior notice. We charge a fee of 16 € per night for your dog. Only one dog is allowed per room. However, please note that dogs must be kept on a leash at all times throughout the Appartment-Hotel. Dogs are not allowed in the garden.
The Appartment-Hotel is a non-smoking hotel.
Breakfast is not included in the booking. Unfortunately, we can not offer bread service until probably the end of April, because the reception at the Grand Hotel Seeschlösschen is not staffed during this time. The restaurant of the Grand Hotel Seeschlösschen is also closed.
The Appartment-Hotel has a swimming pool and a sauna, which can be used freely by all guests. Please note that our swimming pool and sauna are expected to be closed until May 2023.
During your stay, free high-speed Wi-Fi is available throughout the hotel.
In the large garden of the Appartment-Hotel there are numerous beach chairs and a children’s playground. Further playgrounds are located on the promenade next to the SEALIFE (approx. 1 km) – and our play ship “Chilly-Lilly” in front of the Restaurant Landhaus is only a few metres away from Appartment-Hotel.
We do not offer an entertainment programme for children and teenagers, but we can give you some tips for excursions and activities for the whole family in the area. Feel free to contact us or read our tips on the Active page.
On request, we will be happy to provide you with a high chair and cot for use in the flat (subject to availability).
The beach is less than 50 m from the Appartment-Hotel – you only have to cross the road once.
Golfers get their money’s worth in the region around Timmendorfer Strand/Niendorf. Several golf courses can be reached within a few minutes’ drive. You can find more information here.
All guests of the municipality of Timmendorfer Strand/Niendorf are subject to visitor’s tax. The spa tax of € 3/person (high season) or € 1.70/person (low season) will be charged to you by the hotel at the end of your stay. You will receive the spa cards upon arrival. The “Ostseecard” entitles you to beach access and you receive a variety of discounts in the region.
From 1 October to 31 March, you can enjoy your beach walk with your four-legged friends on all beach sections. From 1 April to 30 September, dogs are only allowed on certain dog beach sections. Information on the nearest dog beaches can be found here.
In the garden of the Appartment-Hotel, beach chairs and sunbeds are available for your use free of charge. On the beach, there are various beach sections of private beach chair rentals from which you can rent beach chairs. You can find an overview of all the rental companies here.
The Appartment-Hotel has a large garden with a playground. In addition, the SEALIFE adventure centre and the Niendorf bird park are in the immediate vicinity. You can find more information about activities in the area here.
The entire region in and around Timmendorfer Strand offers numerous hiking and cycling tours that lead through the beautiful nature of the north. Whether a short round or a day tour, there is a suitable route for everyone here.
Yes, there are parking facilities in the underground car park.
Unfortunately, the Appartment-Hotel is not barrier-free.
Allergy-sensitive bed linen can be provided on request. All floors are wooden floors.